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NERA Coffee focuses on high-quality Indonesian beans, sourced responsibly and crafted with precision. Each product is designed to deliver a clean, consistent, and distinctive flavor experience.
We source from selected regions across Indonesia, chosen for their quality and unique flavor profiles. Our approach ensures both traceability and support for local farming communities.
Yes. We partner with cafés, hotels, retailers, and hospitality groups looking to serve premium coffee. Visit our Partner With Nera page to apply or learn more.
Yes. We offer customizable coffee gift sets tailored for corporate needs, events, and client appreciation—combining quality products with refined presentation.
Store your coffee in an airtight container, away from heat, light, and moisture. For best results, consume within a few weeks after opening.
We offer fine ground, which is suitable for espresso machine, and medium to coarse ground, which is ideal for manual brewing.
We prioritize responsible sourcing and work closely with producers who follow sustainable farming practices, ensuring long-term quality and environmental care.
Yes, we ship both within Indonesia and internationally. Contact us to assist you further.
NERA Coffee works well across multiple brewing methods, including espresso, pour-over, and French press. You can choose based on your preferred taste profile.
Our coffee is roasted in small batches and packed carefully to ensure it reaches you fresh and ready to brew.
We aim to process and dispatch orders promptly, within 48 hours, to serve you with the fresh roasted coffee.
Shipping & delivery timelines are estimates and may vary depending on location.
Delivery method within Medan, Jakarta, and Denpasar, NERA COFFEE would possibly use GoJek Service. While shipping method for out of those areas within Indonesia will be through JNE.
NERA COFFEE is not responsible for delays caused by couriers or external factors.
Risk of loss transfers to the customer upon delivery.
Customers are responsible for ensuring accurate shipping details.
Due to the nature of our products, all coffee sales are generally final.
Therefore, we do not accept return or exchange for items that have been purchased.
However, we will assist in cases of incorrect items received.
Claims must be submitted within 24 hours of delivery with supporting evidence.
Approved refunds or replacements will be processed accordingly.
Welcome to NERA COFFEE. These Terms & Conditions govern your access to and use of our website, products, and services. By using our website, you agree to the terms outlined below.
NERA COFFEE provides specialty coffee products rooted in Indonesian origin, offered through our online platform for personal and commercial purchase.
By accessing or purchasing from our website, you confirm that:
All products are subject to availability.
We reserve the right to:
We strive to ensure accuracy, but slight variations (e.g., packaging, roast profile nuances) may occur due to the artisanal nature of our coffee.
Once an order is placed:
We may cancel orders due to:
Due to the nature of our products, all coffee sales are generally final.
However, we will assist in cases of:
Claims must be submitted within 24 hours of delivery with supporting evidence.
Approved refunds or replacements will be processed accordingly.
All content on this website—including text, imagery, branding, and design—is the property of NERA COFFEE.
You may not:
You agree not to:
NERA COFFEE is not liable for:
Our liability is limited to the value of the purchased product.
Your personal information is handled in accordance with our Privacy Policy.
We are committed to protecting your data and ensuring secure transactions.
These Terms & Conditions are governed by the laws of the Republic of Indonesia.
Any disputes shall be resolved through amicable negotiation, and if necessary, under Indonesian jurisdiction.
NERA COFFEE reserves the right to update these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of any changes.
